Responsible Gaming

Every form of gambling carries a risk of financial loss. Understanding this risk is the first step towards playing responsibly.

Linebet encourages all players in Bangladesh to approach betting as a leisure activity, not as a way to earn income. You can enjoy gaming safely by following a few core principles:

• Set a budget before you play. Only wager amounts you are comfortable losing.
• Use deposit limits. Our platform allows you to set daily, weekly, or monthly deposit limits to protect your finances.
• Take regular breaks. Use the session time limits available in your account settings.
• Keep track of your activity. Review your betting history regularly to stay aware of your habits.
• Never chase losses. Trying to recover lost money often leads to greater losses.
• Do not gamble under pressure. Avoid betting when you are stressed, upset, or under the influence of alcohol.
• Self-exclude if needed. If you feel your gambling is becoming unmanageable, you can request a temporary or permanent self-exclusion through Linebet support.

These tools and practices exist to help you maintain full control over your gaming experience.

Gambling addiction is a serious condition that can develop gradually. Recognising the warning signs early can make a significant difference.

If you notice any of the following in yourself or someone you know, it may be time to seek support:

• Spending more money on betting than originally planned
• Being unable to stop gambling even when you want to
• Lying to family or friends about the amount of time or money spent on gambling
• Using gambling as a way to cope with stress, anxiety, or personal problems
• Feeling restless or irritable when trying to reduce or stop betting
• Neglecting work, studies, or personal responsibilities due to gambling
• Borrowing money or selling possessions to fund betting activity
• Returning to gambling repeatedly after losing money in an attempt to win it back
• Losing interest in hobbies or activities that were previously enjoyable
• Continuing to gamble even after experiencing serious financial or relationship difficulties

Addiction does not reflect a weakness of character. It is a recognised condition, and professional help is available.

Addressing a gambling problem takes courage and practical action. There are effective steps you can take to regain control.

Linebet recommends the following practical measures for players who want to manage or overcome a betting addiction:

• Acknowledge the problem. Accepting that gambling has become harmful is the most important first step.
• Set strict account limits. Use deposit, loss, and session limits available in your Linebet account to restrict your activity.
• Activate self-exclusion. You can request a self-exclusion period ranging from a few days to permanently. Contact our support team to activate this option.
• Seek professional counselling. A trained therapist or counsellor can provide structured support tailored to your situation.
• Talk to someone you trust. Sharing your experience with a trusted family member or friend can reduce isolation and build accountability.
• Avoid triggers. Identify situations, emotions, or environments that prompt you to gamble and take steps to avoid them.
• Block gambling websites. Use third-party software tools to block access to betting sites across all your devices.
• Join a support group. Peer support from others who have faced the same challenges can be very effective.
• Replace betting with other activities. Engage in hobbies, exercise, or social activities to fill the time previously spent gambling.
• Track your progress. Keep a record of the days you have managed without gambling to build confidence and motivation.

Recovery is a process. Taking even one of these steps today can lead to meaningful change.

You do not have to face gambling-related difficulties on your own. A range of organisations and resources are available to provide guidance, counselling, and support for players in Bangladesh.

• Kaan Pete Roi (Bangladesh): A mental health helpline offering emotional support and counselling. Phone: 01779-554391 | Website: kaanpeteroi.org
• National Mental Health Helpline (Kistimaat): Bangladesh government-supported mental health support line. Phone: 16789
• Gamblers Anonymous: An international peer support fellowship for people struggling with gambling addiction. Website: www.gamblersanonymous.org
• GamCare: A leading provider of information and support for anyone affected by gambling addiction. Website: www.gamcare.org.uk
• BeGambleAware: Provides free and confidential support and resources for problem gambling. Website: www.begambleaware.org
• GamTalk: An online peer support forum for individuals affected by gambling problems. Website: www.gamtalk.org

Reaching out is a sign of strength. These services are confidential and free of charge.

If you are concerned about your gambling behaviour, our support team is ready to assist you. Linebet provides several ways for players in Bangladesh to get in touch and request account controls, self-exclusion, or general guidance.

• Live Chat: Available directly on the Linebet website and mobile app, 24 hours a day, 7 days a week
• Email: Send your request to [email protected] for assistance with account limits or self-exclusion
• Telephone: Contact our support line for direct assistance (available as listed in your regional account settings)
• Help Centre: Visit the Linebet Help Centre for guides on setting betting limits and managing your account safely

All requests related to responsible gaming are handled with full confidentiality and without judgement.