Responsible Gaming

Gambling carries an inherent risk of financial loss. No outcome is guaranteed, and it is important to approach betting with a clear, informed mindset. Responsible gaming means understanding those risks and choosing to play within your means.

Here are the core principles every player should follow:

• Set a budget. Decide how much money you can afford to lose before you start playing. Never exceed that amount.
• Treat it as entertainment. Betting is not a reliable way to earn income. Approach it as a leisure activity.
• Keep track of time. It is easy to lose track of how long you have been playing. Set time limits for each session.
• Never chase losses. Trying to recover lost money by placing more bets often leads to greater losses.
• Stay clear-headed. Avoid gambling when you are tired, upset, or under the influence of alcohol.
• Use the control tools available. Linebet provides deposit limits, session reminders, and self-exclusion features to support safe play.
• Balance gambling with other activities. A healthy lifestyle includes variety. Do not let betting dominate your free time.
• Know when to stop. Winning and losing are both part of the game. Recognise when it is time to log off.

These principles help you enjoy gambling responsibly while protecting your financial and emotional well-being.

Gambling addiction can develop gradually and is not always easy to spot early on. Knowing the warning signs helps you or someone close to you seek support before the situation worsens.

Below are key indicators that a gambling problem may be present:

• Spending more money than planned on betting, repeatedly and without intending to.
• Difficulty stopping or cutting back, even when you want to.
• Chasing losses by placing more bets in an attempt to win back what was lost.
• Neglecting responsibilities at work, school, or home due to time spent gambling.
• Borrowing money or selling belongings to fund betting activity.
• Lying to family or friends about how much time or money is spent on gambling.
• Feeling restless or irritable when not able to gamble.
• Using gambling as a way to escape stress, anxiety, or personal problems.
• Continued gambling despite negative consequences, including financial hardship or damaged relationships.
• Repeated failed attempts to control or reduce betting behaviour.

Gambling addiction is a serious condition that requires attention and care. If you recognise several of these signs in yourself or someone you know, it is important to seek help without delay.

Overcoming a betting addiction is possible, and taking early action makes a significant difference. Linebet encourages all players to use the tools and strategies available to regain control.

Here are practical recommendations to help prevent and address gambling addiction:

• Use deposit limits. Set a daily, weekly, or monthly limit on how much you can deposit into your account.
• Activate session time reminders. Regular prompts help you stay aware of how long you have been playing.
• Request a self-exclusion period. If you feel your gambling is becoming harmful, you can temporarily or permanently block access to your account.
• Take regular breaks. Step away from the platform after each session. Do not let one session roll into another.
• Talk to someone you trust. Sharing your concerns with a family member or friend can provide relief and accountability.
• Seek professional support. A counsellor or therapist trained in addiction can provide structured guidance and coping strategies.
• Remove easy access to funds. Avoid keeping large amounts in your betting account. Withdraw winnings promptly.
• Identify your triggers. Recognise the emotions or situations that lead you to gamble impulsively and find healthier ways to respond.
• Join a support group. Connecting with others who have faced similar challenges can be a powerful part of recovery.
• Contact customer support. If you need help applying any responsible gaming tools on your account, our support team is available to assist you.

If you or someone you know is struggling with gambling, professional support is available. Several organisations in India offer confidential help and guidance for those affected by betting addiction.

Useful external resources include:

• iCall (Tata Institute of Social Sciences) – A psychological counselling service offering support for mental health and addiction-related concerns.
  Website: icallhelpline.org
  Helpline: 9152987821
• Vandrevala Foundation Helpline – Provides 24/7 free mental health support across India, including for addiction issues.
  Helpline: 1860-2662-345 / 1800-2333-330
• NIMHANS (National Institute of Mental Health and Neurosciences) – A government institution offering specialised mental health and addiction treatment.
  Website: nimhans.ac.in
• Parivarthan Counselling Helpline – Offers counselling support for individuals and families dealing with mental health and addiction concerns.
  Helpline: +91-76766 02602
• Alcoholics Anonymous India (AA India) – Though focused on alcohol, AA India also supports those dealing with behavioural addictions, including gambling.
  Website: aaindia.org

Reaching out is a sign of strength. These organisations are equipped to provide the right support, free of judgment.

If you are concerned about your gambling habits, Linebet’s support team is available to help you apply account controls or discuss your options. You do not need to face this alone.

You can reach Linebet customer support through the following channels:

• Live Chat: Available directly on the Linebet website and mobile app for immediate assistance.
• Email: Send your query to the official Linebet support email address listed on the Contact Us page.
• Help Centre: Visit the Help section on the Linebet platform to find answers to common questions about responsible gaming tools and account settings.

Our team is trained to handle sensitive requests with discretion and care. Whether you need to set a limit, request a cooling-off period, or ask about self-exclusion, we are here to help.